ECOMMERCE PLATFORM FOR GROWTH

"Magento is going to win the eCommerce software war, hands down. I've never seen another ecommerce platform so well architected and well designed as Magento." Jack Aboutboul,

Versatility and Freedom - Control every facet of your store, from merchandising, billing, promotions and more. There are no limits with TRD.

Expand Your Market - Reach more customers by creating targeted micro-sites using Magento’s multi-store retailing functionality. Control multiple stores using a single control panel.

Build + Attract = Growth – Let TRD help you acquire more customers with our affordable marketing packages. Attract and convert more qualified customers, leading to business growth.

Competitive, Low Cost of Ownership Magento's commercial open source business model yields a product that is superior for a fraction of the cost.

Magento Overview

Analytics and Reporting

Reporting suite provides visibility into the store performance to enable actionable changes to react to your customers needs, and out of the box integrations with Google Analytics and Website Optimizer allow for further insight into store performance and the ability to run A/B and Multi-Variate tests.

Full Analytics and Reporting Offering

  • Integrated with Google Analytics
  • Admin Dashboard for Report Overview
  • Sales Report
  • RSS feed for New Orders
  • Tax Report
  • Abandoned Shopping Cart Report
  • Best Viewed Products Report
  • Best Purchased Products Report
  • Low Stock Report
  • Search Terms Report
  • Product Reviews Report
  • Payment Gateway Setup
  • RSS feed for New Reviews
  • Tags Report
  • RSS feed for New Tags
  • Coupon Usage Report
  • Total Sales Invoiced
  • Total Sales Refunded
  • Best Customers Report by Total and Number of Orders

Product Browsing

Flexible merchandising engine allows for product catalogs to be set up to support your business and the up-sell, cross-sell and related items increase average order values.

Product Browsing Offering

  • Multiple Images Per Product
  • Product Image Zoom-in Capability
  • Product Reviews
  • Related Products
  • Stock Availability
  • Multi-Tier Pricing Upsell
  • Product Option Selection
  • Grouped Products View
  • Add to Wishlist
  • Send to a Friend with Email

Catalog Browsing

Features such as Layered Navigation, Product Comparison and Reviews & Ratings allow customers to find the product right for them.

Full Catalog Browsing Offering

  • Layered / Faceted Navigation for filtering of products in Categories
  • Layered / Faceted Navigation for filtering of products in Search Results
  • Static Block tool to create category landing pages
  • Ability to assign designs on category and product level (unique design per product/category)
  • Configurable search with auto-suggested terms
  • Recently viewed products
  • Product comparisons
  • Recently compared products
  • Cross-sells, Up-sells and Related Items
  • Popular Search Terms Cloud
  • Filter by Product Tags
  • Product Reviews
  • Product listing in grid or list format
  • Breadcrumbs

Catalog Management

Fully dynamic catalog via the intuitive administrative interface. The flexible catalog system includes various options for the display of items, while products can also be imported and exported for batch updates off line.

Catalog Management Offering:

  • Inventory Management with Backordered items, Minimum and Maximum quantities
  • Batch Import and Export of catalog
  • Batch Updates to products in admin panel
  • Google Base Integration
  • Simple, Configurable (e.g. size, color, etc.), Bundled and Grouped Products
  • Virtual Products
  • Downloadable/Digital Products
  • Customer Personalized Products - upload text for embroidery, monogramming, etc.
  • Tax Rates per location, customer group and product type
  • Attribute Sets for quick product creation of different item types
  • Create Store-specific attributes on the fly
  • Media Manager with automatic image resizing and watermarking
  • Advanced Pricing Rules and support for Special Prices (see marketing tools)
  • Search Results rewrites and redirects
  • Approve, Edit and Delete Product Tags
  • Approve, Edit and Delete Product Reviews
  • RSS feed for Low Inventory Alerts

Customer Accounts

Beyond Customer Self Service, Accounts offer your customers the ability to save items to a wishlist and share with friends and family, access and edit their contact information and address book, and view their Ratings & Reviews and Product Tags.

Customer Accounts Offering:

  • Order status and history
  • Re-orders from account
  • Recently ordered items
  • Downloadable Products
  • Address Book with unlimited addresses
  • Default Billing and Shipping addresses
  • Wishlist with ability to add comments
  • Email or Send RSS feed of Wishlist
  • Newsletter Subscription management
  • Product Reviews submitted
  • Product Tags submitted
  • Account Dashboard for overview of: recent orders, personal information, newsletter subscription status, primary billing address, primary shipping address, shopping cart, wishlist, recently ordered items, recently reviews and recent tags

Customer Service

Customers can access feature-rich accounts to view order statuses and receive tracking information directly on the site, as well as submit requests via the contact us form. Customer Service agents are able to view customer account information, including not only the order history, but also items in customers' shopping carts and wishlists, to effectively answer questions and complete orders for customers via the Call Center dashboard.

Customer Service Offering:

  • Contact Us form
  • Feature-rich Customer Accounts
  • Order History with Status Updates
  • Order Tracking from Account
  • Forgot Password Email from front-end and administration panel
  • Order and Account Update Emails
  • Customizable Order Emails
  • Create and Edit Orders from the Admin Panel

Order Management

View orders, create invoice/receipt and shipment records for Sales Orders and issue Credit Memos (refunds) for customers. Customers can re-order previous orders from their account, while administrator users are able to view full order histories and create orders in the backend.

Order Management Offering:

  • View, edit, create and fulfill orders from admin panel.
  • Create one or multiple invoices, shipments and credit memos per order to allow for split fulfillment
  • Print invoices and packing slips
  • Call Center (phone) order creation
  • Includes ability to create new customer, or select existing customer and view shopping cart, wishlist, last ordered items, and compared products list, as well as select addresses, give discounts and assign custom prices
  • Create re-orders for customers from administration panel.
  • Email Notifications of Orders
  • RSS feed of New Orders

Real Time Shipping

Display real-time carrier rates, with support for account specific rates, flat or table rates to your customers. Free shipping discounts can be created for order amounts, or as part of specific marketing promotions, and the ability for customers to ship items in an order to multiple addresses is sure to increase sales of gift purchases.

Shipping Offering:

  • Integrated for real-time shipping rates from: UPS, UPS XML (account rates), FedEx (account rates), USPS and DHL
  • Shipping to multiple addresses in one order
  • On-site order tracking from customer accounts
  • Multiple shipments per order
  • Ability to specify allowed destination countries per method
  • Flat rate shipping per order
  • Flat rate shipping per item
  • Free Shipping
  • Table rates for weight and destination
  • Table rates for product sub-totals and destination
  • Table rates for number of items and destination

Easy Checkout

Allow customers to ship items to multiple addresses, input gift messages and more, all in a secure checkout process.

Checkout Offering:

  • One-Page Checkout
  • SSL security support for orders on both front-end and back-end
  • Shipping to multiple addresses in one order
  • Checkout without account/Guest Checkout
  • Shopping Cart with tax and shipping estimates
  • Checkout with account to use address book
  • Option to create account at beginning of checkout
  • Accept gift messages per order and per item
  • Saved Shopping Carts with configurable expiration time

Search Engine Optimization

Gain further control by using the URL Rewrite tool to specify the exact structure of specific product pages, and take control over the Meta information using the intuitive administration interface.

Search Engine Optimization Offering:

  • 100% Search Engine Friendly
  • Google Site Map
  • URL Rewrites give full control of URL's
  • Meta-information for products and categories
  • Auto-generated Site Map for display on site
  • Auto-Generated Popular Search Terms Page

Web Marketing Promotions and Tools

Coupled with powerful tools such as Up-Sells, Cross-Sells, and more to to increase Average Order Value, Powerful Marketing Tools provide the functionality and ease-of-use to increase your online sales.

Marketing Promotions and Tools Offering:

  • Flexible Coupons (pricing rules) with ability to restrict to stores, customer groups, time period, products, and categories. For example: Percent Discount | Fixed Amount Discount | Free
  • Shipping | Buy x, get y free. | Buy x, get y with percent or fixed amount discount | Buy x, get free shipping on order | Buy x, get percent discount | Buy x, get fixed amount discount.
  • Catalog Promotional Pricing by percentage or fixed amount with ability to restrict to stores, categories, products
  • Free Shipping Option
  • Multi-Tier Pricing for quantity discounts
  • Bundled Products
  • Customer Group-specific pricing and group-specific tier pricing
  • Landing Page Tool for Campaigns
  • Search Engine Friendly URL's
  • URL Rewrites
  • Recently Viewed Products
  • Recently Compared Items
  • New Items Promotional Tool
  • Up-sells in Shopping Cart
  • Cross-sells on product pages
  • Send to a Friend for all visitors, or registered users only
  • Send Wishlist to a Friend by Email or RSS
  • RSS Feeds for New Products, New Specials and New Tags
  • Auto-generated Site Map
  • Google Site Map
  • Polls
  • Newsletter Management

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